You are here

Citizen Focus Webinar on Inclusive Smart Cities

Click here to REGISTER

The EIP-SCC Citizen Focus Action Cluster is organizing a webinar on the engagement of citizens through co-creation and co-desgin tools. The webinar will take place on March 18th from 13:00 to 13:55.

Pursuing sustainable and citizen centric smart cities means not only starting from citizens’ needs but also leveraging on socially driven innovations where citizens act as creators and drivers of socio-technical change. This is why co-design and co-creation are receiving increased attention in the debate on urban innovation and smart cities. 

The Citizen Focus Action Cluster is focusing one of its streams of activities on reviewing and analysing  methods and good practices for making smart cities human-centric, meeting citizens’ needs and leveraging citizen-led innovations: #Initiative1 is investigating co-design and co-creation, in particular, as tools for enhancing social inclusion and participation and through this webinar it aims at sharing the most recent developments in this field from a multi-stakeholder perspective, highlighting current research and best practice on these topics.

You may find the programme below:


13:00 Openingthe Citizen Focus Action Cluster - Maria Sangiuliano (Citizen Focus AC Lead)


Mercè Graell, Designit - Co-designing smart future scenarios with citizens

Frank Kresin, Waag Society - The Amsterdam Smart Citizens Lab & Making Sense

Chiara Leonardi, Fondazione Bruno Kessler - Co-designing mobile services for families, with families

John Lynch, Futurecities Catapult - Organicity - Co–creating the Smart Cities of the Future


13.40-13.55 Q& A Session


13.55 Wrap Up and Conclusions Anne Deltour (DG Connect)

Organizers Camino Correia (Zabala Innovation Consulting) and Isabelle Dussutour (, in collaboration with Maria Sangiuliano (Citizen Focus AC Lead), Elena Mozgovaya (Citizen Focus AC Co-Lead), Anne Deltour (DG Connect) and Mario Conci (Citizen Focus AC Manager).


Meet the speakers:

Mercè Graell is Lead Experience Designer at Designit, Barcelona office.  She has been successfully developing and applying experience and service design methods and co-creation strategies with users to translate technology advances into new products and services for design and business innovation. Her area of expertise is human-centered innovation design processes, specially at the fuzzy front end and conceptualization stages, where the engagement with all stakeholders through design and future thinking co-design methods are key for innovation. She has pioneered co-creation in Spain from her experience in the US with Dr Liz Sanders and has developed its methods and strategy since, both in practice and in academia.

Frank Kresin is Research Director at Waag Society, institute for Arts, Science and Technology, in Amsterdam. His background is in Artificial Intelligence and film making, and he’s interested in technology for societal goals. He was involved at the start of many international innovation programmes, amongst them Apps for Europe, City SDK, CineGrid Amsterdam, Code 4 Europe, Making Sense, BarinHack and the Amsterdam Smart Citizens Lab. Frank has spoken, written and lectured on Open Innovation, Open Data & Open Design, Users-as-Designers, Living Labs and Smart Citizens. He is a regular moderator at design and innovation workshops in the Netherlands and abroad.

Chiara Leonardi is a researcher working in the field of Human-Computer Interaction at Fondazione Bruno Kessler. She has a background in social sciences and she is interested in applying co-design approaches to effectively engage people in the design process of new ICT-based services. In the last years, she worked in partnership with industrial partners, public administrations and academia to design and test a number of services targeting citizens wellbeing. Her goal is to understand users’ needs, values and practices, envision novel digital solutions, iteratively evaluate design ideas with all the stakeholders involved in the design process, from citizens to public bodies. She has worked on several national and international projects reflecting her interest in User Experience, HCI, Co-design, Citizen-centric innovation, Living Labs.


Part of the Urban Futures team at Future Cities Catapult, John Lynch leads projects which work to highlight the potential for new products and services to improve the quality of life and sustainability of our cities. John has a bachelor degree in Multimedia from Dublin City University and completed the Interaction Design Programme at Copenhagen Institute of Interaction Design in 2011. Before joining Future Cities Catapult John has worked in diverse contexts from software development to design consulting with international brands including consumer electronics, automotive, healthcare and financial services.




Groups audience: 
Event Date: 
Friday, March 18, 2016 - 13:00 to 14:00
Event type: 


David Janner-Klausner (DavidJK)'s picture

Please can you send me an invitation to the webminar? Thank you, David Janner-Klausner

Maria Sangiuliano (Maria_Sangiuliano)'s picture

Here it is! Hope you could join us for this  on line discussion